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DarkHat (MIS) (OP)
2 Sep 03 15:23
Hello to All...

Since our Firewall admin is gone, we don't know the root password of 3 Netscreen5 and one Netscreen10.

The problem is that is old model, they run Software version 2.5.0r2

So the serial number trick does not work?

How can I reset those password... I don't care about the configuration.
penauroth (Programmer)
3 Sep 03 12:02
To reset a password the box must go back to Netscreen. Don't open the box and fool with the jumpers. I have done this and erased the entire ROM and I had to TFTP the OS. Also, this does not reset the password on the appliance.

Try using the default password username: netscreen password: netscreen

Maybe the previous admin did not change the root credentials. If this does not work you have to send the box back to Netscreen.

Paul

DarkHat (MIS) (OP)
3 Sep 03 14:54
I already tried Netscreen Netscreen without any success....
So I did a PO this morning and bought 3 brand new NS.
This is what I call the easy way! :-p

Thank you for your answer! :'(
quaotic (TechnicalUser)
8 Sep 03 13:01
1. At the login prompt, type the serial number of the device.
2. At the password prompt, type the serial number again.
The following message appears:
!!!! Lost Password Reset !!!! You have initiated a command to reset the device to factory defaults, clearing all
current configuration, keys and settings. Would you like to continue? y/n
3. Press the y key.
The following message appears:
!! Reconfirm Lost Password Reset !! If you continue, the entire configuration of the device will be erased. In
addition, a permanent counter will be incremented to signify that this device has been reset. This is your last
chance to cancel this command. If you proceed, the device will return to factory default configuration, which
is: System IP: 192.168.1.1; username: netscreen; password: netscreen. Would you like to continue? y/n
4. Press the y key to reset the device.
DarkHat (MIS) (OP)
8 Sep 03 13:43
I know this trick, but if your NS OS is bellow 2.6, it doesn't work!
I'm running version 2.5...
nossah (MIS)
15 Sep 03 20:54
I am not sure if this works but you can try it.

1.Use a pin, and push the reset hole and hold for at least four to six seconds.  The status LED will blink amber once per second.
2.Wait for the status LED to turn blinking green, then release the pin from the reset hole.
3.Wait one-half to two seconds, and push the reset hole again, and hold for at least four to six seconds.
4.Wait for the status LED to turn red, then eventually will turn blinking green.  At this point, you can release the pin from the reset hole.

Otherwise refer to this document.

http://services.netscreen.com/eserverweb/esupport_customer/consumer/esupport.asp?id=nskb1836
penauroth (Programmer)
15 Sep 03 22:03
There are no pin holes with NS 5.

Paul

DarkHat (MIS) (OP)
16 Sep 03 8:19
"However, Asset Recovery is only available on ScreenOS 2.6.1 or higher.  If the NetScreen is not running this version, the box needs to be returned to have it reset (for security reasons).  "

Like I said before I'm running a version older then 2.6...

But Now I have My answer..... There is no solution! I have to send the box to Netscreen.... But I have three of them...(The old administrator was fire and leaved with all the passwords...)
But I just bought three brand new NS 5GT... and I will send the three old one to the garbage! :)

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