INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

HANDLE


PASSWORD
Remember Me
Forgot Password?

Come Join Us!

  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • Turn Off Ad Banners
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

E-mail*
Handle

Password
Verify P'word
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site
Partner Button
(Download This Button Today!)

Member Feedback

"...I am very happy with the whole site and would like to extend my compliments to all of you who work to make it one of the most useful sites (If not THE Most Useful) ...and the easiest to navigate..."

Geography

Where in the world do Tek-Tips members come from?

 HP Laserjet 4600 Leaky Toner Cartridge

bleachlpb (IS/IT--Management)
12 Aug 03 14:13
I have an HP Laserjet 4600hdn - I recently replaced a magenta cartridge, the supplies status on the printer indicated it was empty.  When I removed the old cartridge from the printer the toner leaked everywhere, it was pouring out in a stream.  

Has anyone else had this experience?  I'm worried that the cartridge wasn't really exhausted - there was so much toner pouring out of that thing.  

I just replaced another cartridge - the cyan one - and it did the same thing.  

We also have 4 HP 8150s and I have never had toner leak from empty cartridges like this before.  I'm wondering if this is some flaw or problem with the 4600 cartridges - or maybe a sensor.
Tek-Tips Forums is Member Supported. Click Here to donate.
rnestler (Instructor)
13 Aug 03 23:02
there are no current service notes posted by hp at this time about this subject.
i have seen this problem with reman toners...are you using reman toners?
most of the 4600 series machines i have seen run very dirty as well as the 4500 and 8500 series.
i have heard of a problem hp is having with the seals on the 4500 and 4600 toner cartridges but, i have not seen any official word yet.
bleachlpb (IS/IT--Management)
14 Aug 03 8:44
Thanks for your reply.  We are using HP toner cartridges.  Based on what you said - I wouldn't be surprised about the leaky seals.  

hpwizzard (IS/IT--Management)
17 Aug 03 17:55
Some important info here
There were problems earlier with the toners for both the LJ4600 and 5500, but they were also solves quite some time ago.
HP LaserJet print cartridges are backed by a limited lifetime warranty. HP LaserJet Cartridges: Warranted to be free from defects in materials and workmanship until low cartridge life is indicated on the printer control panel, the Supplies Status Page or until the original HP toner is depleted.
If the toners came with your printer, contact your nearest HP phone tech support, and they will send you new toners for free if they are faulty. If the toners were bought at a re-seller, they will exchange the toners for you.
If there is any seal or funny label on the toners, they are probably NOT original HP toners

Note ! Even if you have signed a supportpack on your HP printer, you will loose ANY support if you are using NON-HP toner !
cdove (MIS)
19 Aug 03 6:30
We also have the same problem, although they don't start to leak until they have about 25% toner remaining. We use Original HP toners so are they still guaranteed and can be replaced?
hpwizzard (IS/IT--Management)
19 Aug 03 10:17
Yes they are. Just go to your re-seller with the leaky cartridges and they will replace them at no cost.
moreno12 (TechnicalUser)
9 Sep 03 16:06
I have an 4600DN Laser printer, my user have no permissions to print copies in color, but they go to printer properties and change that permission, how can I block them not to used the properties if I have Windows 98 and XP.

Thanks
mjmol (MIS)
18 Sep 03 12:47
We had this problem; the cartridges are defective;contact the vendor or hp and they should replace them.
jnsuffolk (TechnicalUser)
19 Oct 03 8:07
I remanufacture the 4500 I haven't done the 4600 yet but I can tell you that they are dirty machines. If the seal isn't working properly they will dump alot toner. the toner in the color is not like the old type of toner which had Iron in it and used a mag roller to attract the toner . The new toner is chemical based and so if the seal is not holding it in transportation it will got past the developer roller and into all the little nooks and crany's and then dump everywhere.
Joe

Start A New Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Promoting, selling, recruiting and student posting
are not allowed in the forums.
Posting Policies

LINK TO THIS FORUM!
(Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum)
TITLE: HP Printers Forum at Tek-Tips
URL: http://www.tek-tips.com/threadminder.cfm?pid=697
DESCRIPTION: HP Printers technical support forum and mutual help system for computer professionals. Selling and recruiting forbidden.

 

Back To Forum