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7532 (IS/IT--Management) (OP)
18 Feb 03 12:39
Can someone explain to me the emergency access redirection feature on the sys paramaters feat list? How does this work?
BHodgins (IS/IT--Management)
25 Feb 03 12:19
Not 100% sure, but I think this lets you redirect to the receptionist any 911 call someone might make from an extension.
Jolagues (IS/IT--Management)
27 Feb 03 13:38
Bhodgins is correct what this feature does is redirect 911 or any other numbers dialed that you specaify to another number you specaify i.e. the security desk.

There is another feature that I feel is more useful. I am not infront of a switch right now so I dont have the spacifics but bassically what it does is when anyone in the building calls 911 or any other emergency numbers you spceify a light will flash on the extensions you specify and they will also get an audible warning. when the hit the soft ket that is flashing the display will show the ext that dialed 911. You can also set this feature up to call out to up to 3 pagers.

If you are interested in this let me know and I will try to find the specifice on setting this up.

José

Please let me know if this was helpful

jbellizia (TechnicalUser)
27 Feb 03 14:41
Jolagues,

I'm definately interested in learning how to setup this alert notification as well as how to send it to the 3 pagers at the same time.  Can you send me the information on how?  


dakota6352@yahoo.com

Florchita (MIS)
23 Jun 04 10:47
Jose:

Can you explain how to set up that alert notification?
1a22ip (TechnicalUser)
23 Jun 04 10:54

First Set up Crisis alert as below. The extension 82223 is unassigned. Type change system crisis

 CRISIS ALERT SYSTEM PARAMETERS

ALERT STATION
    Every User Responds? y

ALERT PAGER
            Alert Pager? y
  Originating Extension: 82223
      Crisis Alert Code: 911
                Retries: 3
    Retry Interval(sec): 30
            Main Number: 911

                          Pager Number          Pin Number
                       1: 2016198458         1:
                       2: 2016198511         2:
                       3: 2016198582         3:

                  DTMF Duration - Tone (msec): 100  Pause (msec): 100
Now in ars set 911 call as alrt.
  ARS DIGIT ANALYSIS TABLE
                                   Location:  all           Percent Full:    34

          Dialed           Total     Route    Call   Node  ANI
          String          Min  Max  Pattern   Type   Num   Reqd
    911                   3    3     7        alrt         n

there you go works well
ED

1a2 to ip I seen it all

Jolagues (IS/IT--Management)
23 Jun 04 11:18
1a22ip is correct that is how I would set it up

José

Please let me know if this was helpful

Florchita (MIS)
23 Jun 04 14:48
I want this:

what it does is when anyone in the building calls 911 or any other emergency numbers you spceify a light will flash on the extensions you specify and they will also get an audible warning. when the hit the soft ket that is flashing the display will show the ext that dialed 911.

I don't want to call a pager...
1a22ip (TechnicalUser)
23 Jun 04 14:56
Sure there is a button called crss-alert. put it on all the sets of the people you want to run.

Hope this helps
ED

1a2 to ip I seen it all

Florchita (MIS)
23 Jun 04 15:06
I've tried that, but I don't know why, It only worked once :(
1a22ip (TechnicalUser)
24 Jun 04 8:16
Once you trigger the crisis alert you must press the button to clear it.  I test this by changing 411 to alrt so I dont bother the Cops.

ED

1a2 to ip I seen it all

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