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dashed line at left edge of page printed in PhotoPaint 8

dashed line at left edge of page printed in PhotoPaint 8

(OP)
I have a mystery black dashed line which is not visible on the monitor at any zoom level, along the left edge of prints of an 8.5"x11" landscape image in PhotoPaint 8.  I have tried printing this from two different computers with different processors and printers.  On one computer, it occurs sporadically, on the other it always appears.

Anybody have any idea what is causing this or how to eliminate it?

RE: dashed line at left edge of page printed in PhotoPaint 8

Draw a rectangle mask in your image, basically selecting everything. Copy it all and open a new image, make a new layer, drop your image on the new layer. Should be ok.
 
Graphics files sometimes get a kink in the header where they tell the interpreter (printer, slide burner, whatever) what their dimensions are.

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RE: dashed line at left edge of page printed in PhotoPaint 8

(OP)
Thanks tjd.  I tried this fix, but no success.  Have also tried saving as jpeg rather than cpt, and this eliminated the black line but significantly darkened the image (after hours spent getting the color, brightness, contrast and intensity to match an original watercolor scan prior to save to cpt).  Any other ideas?

RE: dashed line at left edge of page printed in PhotoPaint 8

big long mmmmmh. Can post the CPT here or not? I can run it back to numbers and see if anything is in the header that shouldn't be there.

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RE: dashed line at left edge of page printed in PhotoPaint 8

(OP)
tjd, please e-mail me at my public e-mail address: jsnow403@hotmail.com and we can discuss file transfer possibilities privately.  I really appreciate your willingness to take the time to a look at this.

RE: dashed line at left edge of page printed in PhotoPaint 8

I have had the same problem a number of times and would appreciate any solution you come up with. I am a professional graphic artist that has been using PhotoPaint since version 3 and the only fix that I have come up with is to save the file in anything BUT .cpt, open that file in Adobe Photoshop and save it again. Even that hasn't resulted in 100% success, so I would appreciate anything you find out. You can e-mail me direct at ghand@graphicsbyhand.com . Thanks in advance

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