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Word 97 prints color bars instead of .jpg image.

sonar (Programmer)
26 Oct 99 17:45
The on screen preview shows image with 20-30 pixel height colorbars attached to the bottom of image.
When document is printed, colorbars fill the image area.

Thanks for your help.

Bj
jburek (MIS)
27 Oct 99 13:53
Without a little more information, it's hard to say exactly, but I would start with trying a different or newer printer driver for the printer you're printing to.
Good Luck!
JBurek
sonar (Programmer)
27 Oct 99 18:42
I don't believe it is the machine, the printer or the document at fault as this happens on several
machines with different images printing to different printers. A temporary fix happens when Word 97
and document are closed. Photoshop is reopened. Image is reopened. Image is saved as something
else. Photoshop is closed. Then Word 97 is reopened. document is reopened. image is changed
to new file name. This works most of the time. But the most recent time this error arose, the above
fix did not work.

any more guesses????

Bj
1manedp (MIS)
5 Nov 99 14:50
I would suspect memory.

By any chance does it work better with smaller .jpg files -- or right after boot with Word loaded first and Photoshop not yet run?

If the smaller .jpg files work better, I would make sure that you have enough virtual memory space and sufficient memory. Photoshop and Word can both be pretty hungry on that score.

Dreamboat (Instructor)
8 Nov 99 0:04
Whenever working with graphics, in ANY program where the graphic doesn't appear to print properly:

Go into the properties of the printer--there may be an option to print "raster" or "vector" graphics, try the one that is not selected. There is often an option to "print text as graphics." Try that too, even for graphic problems.

For printing from MS Office, WMF files generally, but not always, seem to do best.

And, of course, keep your temp files cleaned out.

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