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Guest (visitor) (OP)
14 Jun 02 8:55

Hi, I'd appreciate any help you can give me.

We just got a Definity switch installed and I'm looking for a butt set that will work with this switch.  My old analog butt set isn't doing the trick, obviously.

Can anyone point me in the right direction?

Thanks in advance

Matt
Phoneman2 (MIS)
14 Jun 02 12:02
Well your analog set will work on your analog lines from the switch. If your looking to use it on a digital set its not going to. I just bring the phone (8410B/D) with me to plug in to test. If it works I then just TTI the phone until the user is ready.

Wisdom is Knowledge
that is Shared

Thanks All  Phoneman2

Phoneman2 (MIS)
14 Jun 02 12:07
This might help with testing Analog ports on the floor.

Thread690-241201

Wisdom is Knowledge
that is Shared

Thanks All  Phoneman2

altender (IS/IT--Management)
17 Jun 02 6:55
Does anyone have a suggestion of how to test the digital lines without logging around a 8410b phone,

Or does anyone know where to get a butt set that worrks on both analog and digital
BuckWeet (IS/IT--Management)
17 Jun 02 7:52
You won't find a buttset that works,unfortunately, the digital line cards use Avaya's own DCP proprietary protocol. So there isn't a buttset manufacturer out there that can make a buttset for it...


BuckWeet
Paul461 (TechnicalUser)
17 Jun 02 17:19
If you quickly connect and disconnect your analog butt set to the digital line you will hear the circuit pack's signal (similiar to a modem). If you have connectivity and can hear the signal your phone will work most of the time.
One exception is if you are close to the max distance of your circuit pack you might hear the circuit pack but the signal will be too weak for the telephone to work. Larger units seem to be more prone to this. I have a location far beyond the published distance of the circuit pack, a 8410D works fine but a 8434DX will not work at all.
A really bad cable at a shorter distance might create this too.

Paul
colemanp@chartermi.net

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