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GW5.5 Remote and Win2000 Pro TAPI services corruption.

mkechaz (IS/IT--Management)
13 Aug 00 22:10
I've had two instances of GW5.5 Remote corrupting the Win2000 Pro TAPI subsystem. In both cases it was caused by trying to create a new location I was dialing from e.g Office and Home.  This corruption caused all dial up connections to cease working and generate many "Dr Watson" captures every time I try to connect.  I've found a TID that describes this, but there is no workaround other than Novell's suggestion of reinstalling Win2000.  Novell's TID # is 10052839.

Has anyone else experieced this and does anyone know how fix this without a full reload of the OS?

Thanks,
Charlie
Guest (Visitor)
21 Aug 00 9:46
When Windows 2000pro is installed ie on a oem machine It's preinstalled, many times the OS is not installed correctly I've had many instances where the OS behaved poorly on a preinstalled machine. Make sure that the Os is properly installed and the New MAPI componets are installed correctly, on you version of NT. I have not Had any sucess repairing a 2000 box without reinstalling. The System is too protected and get corrupt with changes made to it.

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