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Can I change Group Fallback via an AutoAttendant on essential version

Can I change Group Fallback via an AutoAttendant on essential version

Can I change Group Fallback via an AutoAttendant on essential version

(OP)
Hello,

R10.1 Ip 500v2 on essential;

Customer wants to be able to toggle the Main Group fallback option without going to the office, they are on essential version. The scenario is they are not using time profiles and have their nights button manually turned on playing their regular night message via the Night Auto Attendant, the weather dumps 10 feet of snow and they can't get to the office to toggle the weather Attendant (triggered via using the out of service button).

Can this be toggled via an auto attendant? Right now I have a method for them to simply re-record the night AA remotely, but it would be smoother if they could simply toggle the out of service button remotely via a hidden option on the NightAA. Transfer to a short code that sets the out of service group on will not work from the AA (but does work internally).

I've done it for vmpro, but can't seem to figure out an easy way using essential. Either it can't be done or I haven't been "creative" enough.

These are for small business with essential version so getting them to VPN and use Manager, or web manager etc isn't going to work for many of them.

Any idea's?

Thanks!

RE: Can I change Group Fallback via an AutoAttendant on essential version

Use FNE

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