We have a BCM 450 and I haven't messed around a lot with one but I needed to pull some CDR call logs and I was able to do that. But I accidentally deleted the files off of my computer and I ran some software to try and restore them and it found 1/2013 - 12/2015 but I needed from 1/2016 to current. So I tried to run the program again but it was only pulling current stuff. I contacted the vendor of CDRPuller.exe and they said that the client program doesn't delete the logs but flags the "internal delete" flag as delete. Is there a way to go into the BCM either through Business Element Manager or through SSH and have these reset? Thanks in advance for any direction.
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