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RES3700 Question - Gift Voucher Sales / Advance Deposits

RES3700 Question - Gift Voucher Sales / Advance Deposits

(OP)
Hi All,

The majority of our companies RES3700 configuration has been historically inherited from my predecessor(s), but I am needing some advice on our current gift voucher & advance deposit procedures...

Basically both voucher sale and advance deposits are transacted by using non-vatable menu items, then when it comes to their redemption there are also menu items setup as negatives, to bring the check total down to zero, or as part payment... our accounts department then monitor these sales via daily reports and strip out the item sales so they are not reported as actual revenue.

So, my main question is, is there any reasons why it may have been setup this way by my predecessor(s), or would it be advisable to look at changing it over as suggested in some help sheets that I have found that advise that vouchers and deposits should be setup as service charges, and then redeemed as tender media equivalents, so it actually shows as a payment on the customers check...

I just want to be sure that I am not going to cause us issues by changing this over, and also see what you guys out there with similar offerings are doing within your systems.

Many Thanks
JonnnyB

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