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Toshiba GVPH CallerID question

Toshiba GVPH CallerID question

(OP)
Recently went to a customer location. Toshiba CIX 40 with GVPH voicemail card. Caller ID is passing through the system and is displaying as it should.

When a call is transferred from the auto attendant to an extension, the phone shows 250(VM pilot number) calling, the user picks up the phone and the caller ID is shown a few seconds after the call is answered. Is there a way to have the caller ID shown BEFORE the user picks up the handset?

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