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Micros 3700 SQL Query Assistance

Micros 3700 SQL Query Assistance

(OP)
Over a year ago I requested some help with a custom SQL query for Micros 3700 and it has proven quite beneficial (thank you pmegan!).
The thread in reference is as follows: thread693-1764179: Micros 3700 - Coalesce Modifiers with Parent Item

I am using it with a new client and all of a sudden I am getting a plethora of negative sales items. I am in a unique situation in that I cannot speak to staff to determine what exactly is happening. I'm interested if anybody know the mechanics behind how a "Repeat Round" function would occur in the pos. I'm getting the following type of output:




Does anybody have any thoughts on this? I have seen negative sales occur when an item is voided off but that would be a one-in one-out scenario. This appears that an item is rang in, the parent item is sold for a negative amount, and then it is rerang with the modifiers doubled if they existed. Lost on this one and looking forward to some clarity! Thank you all!

RE: Micros 3700 SQL Query Assistance

They can use the Void key to ring a negative item without having a positive rung first. This will give a negative sales without a corresponding positive. This should be prevented in employee class privileges.

David Jenulis
www.ncbpinc.com

RE: Micros 3700 SQL Query Assistance

(OP)
I will definitely check into that but from the transactions I'm not seeing any individual sales that would suggest that kind of malicious activity.

Are there any other potential avenues I should be investigating?

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