I am trying to get some clarification on the FCA compliance level of the Avaya recording solutions. My understanding is that they are not compliant but then I can't understand how the Authenticated recordings are different from the non authenticated recordings. Does the authenticated recording allow you to see that a call recording has been edited in some way.
I am struggling to find any documentation and thought I would ask here before seeing what Scansource have to say.
| ACSS SME |
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.