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Queue Position - Modify the Default Recording

Queue Position - Modify the Default Recording

(OP)
All,

This is my first time messing with Queue Position and I need a bit of assistance. Where/how can I modify the Default IP Office Voice of "You are at Queue position X, in the Queue"?

I would of thought it would be under "Specific" > "Custom Number Prompts" however when I record something there it does not play.

Thank you.

RE: Queue Position - Modify the Default Recording

(OP)
intrigrant: - Thank you.

RE: Queue Position - Modify the Default Recording

Or "Default" > "Queued" or "Still Queued" add a generic action and add a prompt you can record using the VM Pro client

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