INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Voicemail Pro and TAGS

Voicemail Pro and TAGS

(OP)
Hey everyone, I was hoping to get some insight into tags in Avaya Voicemail Pro. Just purchased Xima Chroncicall and the manager wants a report based on tags. Easy enough in IP Office Manager as I can get a tag added onto an incoming call route. However, she wants numbers on the options selected in VoiceMail Pro, I.E. how many callers selection option 1,2, etc. Not sure where I would add these tags?

Thanks for your input.

RE: Voicemail Pro and TAGS

assuming you tie dtmf 1 to a transfer, add the desired TAG in on the transfer action, specific tab, description field. Other actions also have the ability to add a description

GB

RE: Voicemail Pro and TAGS

GB is correct.
What's on the Spanish menu? Quero arepas con jamon y ovas y una solera verde por favor.

holdmusic34 1
German Tourist 0

RE: Voicemail Pro and TAGS

(OP)
Thanks, much appreciated. Yes, all actions are transfers so I will add this in. Thank you again. As for the Spanish menu, más de la misma ; )

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close