I have a customer with IPO 9.1 Preferred Edition that is interested in call recording. I am considering the Avaya solution or XIMA for call storage. They would like to be able to manually activate call recording on a conference phone. They currently have a polycom analog phone but are not opposed to swapping out if needed. Does any one know of a way to activate call recording on a conference phone? I realize that I could use an Avaya B179 but I would like to be able to easily archive and retrieve call records. Any suggestions would be appreciated.
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