Hi Guys. Just a query, We have upgraded an IPOv1 to R9.0.12 to give them one-x portal in place of phone manager, but the kicker is they really relied on the ability to tag the parked calls, (eg: John Smith for Jane’ in place of the words ‘call park 1’) as they’re a busy surgery and can have several people parked at a time. Phone Manager and Soft console has this ability but I cannot figure out if this is possible on one-x. Any thoughts appreciated, thank you.
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