INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Add drop button to Polycom 2490

Add drop button to Polycom 2490

(OP)
We have a bunch of digital Polycom 2490's on our Avaya CM. someone wants us to add a drop button, but CM doesn't allow it for that type of set. has anyone ever been able to add this button while changing the station type and keeping all the functionalities? I'm tempted to change the phone type and get it to work but have never tried. thanks.

RE: Add drop button to Polycom 2490

I believe the drop key is native to digital sets. So, having a Polycom built around the guts of an old Avaya digital phone - which is what I'm seeing the 2490 as being - it needs a drop key on its own. 2400 series sets had them.

http://support.polycom.com/content/dam/polycom-sup...

The doc says it's compatible with 64/74/8400 series digital despite being a "2400" model. A drop key is allowed on a 6400 set on the main 8 keys or the softkeys.

Try it as a 6408D+? I suppose it just depends on what the Polycom exposes as softkeys to you.

RE: Add drop button to Polycom 2490

(OP)
i'll give it a shot, thanks.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close