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Internet connection problem

Internet connection problem

(OP)
First, a little background: I'm running an HP Desktop Elite 8000 with Windows 7 Professional

Recently, my D-Link wireless router decided to retire. I replaced it with a TP-Link 450mbs wireless N router and all was well until my D-Link wireless USB adapter card decided to do the same. I replaced that with a LinkSys dual-band wireless-AC USB adapter. Since then, I have been unable to connect to the Internet. Thinking it might be defective, I replaced it with the same model (#WUSB6300). Unfortunately, that adapter didn't work either. I tested my system for viruses, malware & rootkits with none found. All drivers are up to date. Device Manager shows no problems. Originally it could not find the adapter. I tried installing it on all nine of my USB ports. When it was finally located, I could only get limited access (basically no access). I ran as administrator the netsh winsock reset command and the netsh int ip reset reset.log hit both successfully; still no connectivity. Is this an ISP issue or computer issue? I'm baffled about the problem.

If this is posted in this posted in the wrong forum, I apologize.

Thank you in advance for any assistance with my problem,

Bob

Remember, if you can't stand behind our troops, feel free to stand in front of them!

Bob happy shades

RE: Internet connection problem

What is the exact model of the router and WiFi adapter, please?

Learning - A never ending quest for knowledge usually attained by being thrown in a situation and told to fix it NOW.

RE: Internet connection problem

It might be that the USB adapter needs USB 3.0 and your desktop doesn't have that. You might want to look into NIC card for PC instead of a USB adapter.

Marv ccna

RE: Internet connection problem

(OP)
The wireless router is TP-LINK Model Model no. TL-WR940N and the LINKSYS AC1200 Dual-Band Wireless AC USB adapter Model #WUSB6300.

Remember, if you can't stand behind our troops, feel free to stand in front of them!

Bob happy shades

RE: Internet connection problem

Do you see the WAN light on the router? That would indicate that the ISP is connected.
Do you have the capability of using wire to connect to the router? That would bypass possible wireless problems.
Does your wireless adapter have search capability for wireless connections and, if so, does it see any wireless networks, if there are any, in the neighborhood? Does it see your wireless network.
Wireless requires connection to a network and then, normally, security data exchange. Does your router require security and does your adapter match it?
Can you connect via wireless to the router to get into the router's setup program?

Ed Fair
Give the wrong symptoms, get the wrong solutions.

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