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all Avaya phones are not able to dial out or receive any inbound calls.
2

all Avaya phones are not able to dial out or receive any inbound calls.

all Avaya phones are not able to dial out or receive any inbound calls.

(OP)
Hi all,

Please throughout your suggestion as soon as possible.

"All Avaya phones are not able to dial out or receive any inbound calls."

Thank you in advance.



AB

RE: all Avaya phones are not able to dial out or receive any inbound calls.

What have you tried?

or are you just using this forum to avoid paying for support?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

RE: all Avaya phones are not able to dial out or receive any inbound calls.

COX plat form was down for a couple of hours 02:00 till 04:30 eastern

RE: all Avaya phones are not able to dial out or receive any inbound calls.

(OP)
Thanks Matt..

I analysed by tracing the test call by making calls inbound and outbound, after that i enabled TAC but still issue exist.

What else you want me to do ?

AB

RE: all Avaya phones are not able to dial out or receive any inbound calls.

2
Troubleshoot! display alarms - see if you have a trunk that went down. You started a week ago asking for help as a level 1 MAC tech and now you're asking for help for a PBX down?

Maybe you lied on your CV to get the job, maybe your boss is throwing you to the wolves, I don't know, and I'm not judging, but you're in over your head. If you don't have in house help available to you or training available, I don't think you're going to enjoy your time managing this system!

Get a account on support.avaya.com, look through their resources. Dig up the Feature Description guide, Screen Reference, Maintenance and troubleshooting guide and have them open at all times and look through them.

People here are happy to give you a hand if you ask questions following up on your research, but you can't treat these forums like a service desk to get handheld through the absolute basics.

RE: all Avaya phones are not able to dial out or receive any inbound calls.

Have they ever been able to make or receive any calls?

RE: all Avaya phones are not able to dial out or receive any inbound calls.

(OP)
Kylee....


Its my interest that i am showing it is an L2/L3 ticket, i asked them i will analysis it.

so they provided me with the ticket, why should i lie here. before judging you should ask right. On the other day you only told if you don't screw up them then you will learn nothing, now you are only saying that directly i m jumping to PBX.

Don't judge the book by its cover.

Issue resolved and i am bang on it. thanks everyone for help.

AB

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