INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Night Service Extension Transfer

Night Service Extension Transfer

(OP)
A couple of months ago I had (with the expertise of the good folks on this forum) added a 3rd carrier to our Merlin Legend/Magix system to allow for additional stations/extensions. All well and good, working great - except for a new wrinkle that was brought to my attention this past week.

When our Night Service AA is in operation one menu option is to reach an extension ("If you know your parties extension..."). This is working fine for any extension in the 100-199 range but goes to 'dead air' for extensions 200+. So, I'm guessing there is some sort of 'lookup table' that I need to update to include these new extensions?

Yooper-Ken

RE: Night Service Extension Transfer

This is changed in when you record the auto-attendant greeting. Log-in like you are going to change the night auto-attendant. When you get to "enter a selector code betwee 1 and 9" choose 2. Change selector code 2 to "direct extension Transfer". When you get to the point of re-recording the greeting press # to keep the current recording, but save changes.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close