INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Settings Change During Module Replacement

Settings Change During Module Replacement

(OP)
I have a Partner ACS phone system with an R7 309 processor. It currently has 3 206E expansion modules and a voicemail module. Our company needed a few more extensions, so I tried to replace one of the 206E modules with a 308EC.

In the current system, when a call comes in, it gives 2 rings (which are set up to be silent on extension 10) and then redirects to the Automated Attendant. However, when I replaced the expansion module, it now rings, says "Your call is being connected" then rings at extension 10. None of the settings appear to have been changed. When I put the old module back in, the problem was fixed.

Has anyone seen anything like this before? Can it be fixed?

RE: Settings Change During Module Replacement

When you added stations you moved the group 7 extensions. You need to adjust group 7. #505 grp 7 unassign the first 2 extensions and assign the first 2 extension after the current group.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

RE: Settings Change During Module Replacement

When you changed the 206E to a 308EC you changed the number of extensions so your voicemail ports changed. I can't tell you what your voicemail ports are now without more information. Would need to know what modules are in what slots and what voicemail module you have.

The truth is just an excuse for lack of imagination.

RE: Settings Change During Module Replacement

(OP)
Ah, that makes sense. Thank you both for the quick and helpful replies.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close