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SIP trunk towards RightFax (OpenText) fax server?

SIP trunk towards RightFax (OpenText) fax server?

(OP)
Hi there

Anyone with experience on this subject?

We have installed an Open Text RightFax version 10.6 using the Dialogic SR140 FoIP / SIP / T.38 adaptor.

We can dial out w/o issues, but incomming calls are giving busy. Any hints?

The MX-ONE parameters in the system is copied below:

MDSH> rodap:rou=101;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
101 TL66 H'00001000 H'00000000 H'00000100 NO

END

MDSH> rocap:rou=101;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
101 0110000010000010 6 0110000001 0 30 128 03151515 0111110000A0 001100

END

MDSH> roddp:dest=1213;;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
1213 101 0505000000000050000000000000 0 1 0

END

MDSH> sip_route -print -route 101 -short
Route data for SIP destination

route : 101
protocol = udp
profile = Default
uristring0 = sip:?@10.65.104.134 (RightFax server)
accept = ALL
register = NO_REG

MDSH> roedp:rou=101,tru=all;
ROUTE EQUIPMENT DATA
ROU TRU EQU IP ADDRESS SQU INDDAT CNTRL
101 003-10 H'000000000000

///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx

RE: SIP trunk towards RightFax (OpenText) fax server?

Hi,
is this right, you have only one trunk in your SIP-route (TRU 3-10) ?
You have a multi-LIM System and your SIP is in LIM 3.
Do the FAX-Server send the INVITE to the "correct" LIM 3 ?

An ETH trace would show a little bit more, what`s going wrong.
(INVITE from FAX-Server and the answer message from MX-one (200 OK, 400 bad request, .... ???)
best regards,
Norbert

RE: SIP trunk towards RightFax (OpenText) fax server?

(OP)
Hi Norbert

We have corrected some of the paramters, and now we can obtain a 5 second long fax tone and then hangup...

MDSH> rodap:rou=101;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
101 TL66 H'000000F0 H'00000000 H'00000000 NO

END

MDSH> roddp:dest=1213;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
1213 101 0005000000000250000000000000 0 3

END

MDSH> sip_route -print -route 101 -short
Route data for SIP destination

route : 101
protocol = udp
profile = Default
uristring0 = sip:?@10.65.104.110 (RightFax server)
accept = REMOTE_IP
match = 10.65.104.110
register = NO_REG

MX-ONE is running version 5.0

///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx

RE: SIP trunk towards RightFax (OpenText) fax server?

(OP)
is this right, you have only one trunk in your SIP-route (TRU 3-10) ? -> Yes, we have MX-ONE 5.0, so therefore there is only one trunk.
You have a multi-LIM System and your SIP is in LIM 3.-> yes.
Do the FAX-Server send the INVITE to the "correct" LIM 3 ? yes.

///doktor
____________________________________
http://www.kandu.dk/spg153996.aspx

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