We purchased the Avaya Dell R630 pre-installed IPOCC server, unfortunately it came with 9.1!
Our licenses were 10.0 so I had to upgrade to 10.0 before licensing the IPOCC.
Completed the Wizard etc, but all sorts of things in Task Flows and IVRs etc. were not working or doing 'odd' things.
I have been advised now to completely uninstall and do a fresh install on 10.0. Great!
Anyone had to do this? There are 39 components to uninstall! Also it's bound to leave stuff behind.
So, and advice folks?