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Outbound dialer: call causes and call details

Outbound dialer: call causes and call details

(OP)
Questions about Oudbound dialer:

1) How many phone numbers are allowed to the outbound engine, I have been told that the maximum lenght is 30 characters, it means just 2 phone numbers!
2) Is there a way to declare the status of unanswered destinations (fax, invalid destination, busy, etc?) into the reports?

Thank you

RE: Outbound dialer: call causes and call details

If the max length is 30 that's per phonenumber, you don't have all the number in the same column on your import file.

"Trying is the first step to failure..." - Homer

RE: Outbound dialer: call causes and call details

I don't know for the reports, but you can export the jobs and in the control file specify the status of each job..

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