INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Jobs from Indeed

Digit Manipulation IPO

Digit Manipulation IPO

(OP)
Hello Guys,

Very familiar with IPO but occasionally my head cannot work out what the issue is. So I have a Mitel, CM, IPO. All routing is working every phone system has an extension of "5000" but I am prefixing them with a dial code before hand. (Note these are all SIP trunked together)

22 = Mitel
23 = CM
24= IPO

CM can dial Mitel & CM no problem, Mitel can dial CM only, and IPO can dial CM only.

IPO is where most issues are laying, now the IPO can dial CM because i am stripping off the prefix (23) on my CM system, my shortcode to dial the CM is 23XXXX D LID 20. Mitel cannot dial the IPO because the ICR doesn't know what to do with "245000" I know I could use the Mitel system to strip off 24 before sending but I want the IPO to have a little more control. I am pretty sure this can be done with a code somehow this is why I'm turning to you guru's :)

Cheers,
Chris

RE: Digit Manipulation IPO

ICR number received 24XXXX, destination # should yield match to 5000. Assumes that you have a SIP URI with */*/* built, so that incoming calls use ICR

Mike Forrence
www.goteamvox.com

RE: Digit Manipulation IPO

(OP)
Hello,

Unfortunately that doesn't seem to work :( Any more ideas?

Cheers,
Chris

RE: Digit Manipulation IPO

I just set this up on our system and it worked like a champ. Does 5000 have a match? Extension, hunt, short code?

Mike Forrence
www.goteamvox.com

RE: Digit Manipulation IPO

(OP)
Hello,

Just ran a trace on the IPO see below. 5000 is an extension number on the Avaya IPO in the trace you can see I dialed "245000" from the Mitel system, seems to go to 404 not found which I believe it isn't dropped off the (24). Setup on the ICR right now is:

Any Voice
LID 25
Incoming Number: 24XXXX

Destination: #

Thanks,
Chris


INVITE sip:245000@192.168.38.210:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.38.211:5060;branch=z9hG4bK1772658464-104782582
Max-Forwards: 26
Allow: INVITE,BYE,CANCEL,ACK,INFO,PRACK,OPTIONS,SUBSCRIBE,NOTIFY,REFER,REGISTER,UPDATE
Require: 100rel
From: "M.Phone" <sip:5000@192.168.38.211>;tag=0_1772658464-104782583
To: <sip:245000@192.168.38.210>
Call-ID: 1772658464-104782581
CSeq: 1 INVITE
Min-SE: 90
Session-Expires: 90;Refresher=uas
Supported: replaces,timer
Contact: "M.Phone" <sip:5000@192.168.38.211:5060;transport=tcp>
User-Agent: Mitel-3300-ICP 14.0.0.91
P-Asserted-Identity: "M.Phone" <sip:5000@192.168.38.211:5060;transport=tcp>
Content-Length: 0

82975364mS CMCallEvt: 0.1092.0 -1 BaseEP: NEW CMEndpoint f526bacc TOTAL NOW=1 CALL_LIST=0
82975365mS Stun: Info: media ports will not be mapped with STUN.
82975366mS SIP Tx: TCP 192.168.38.210:5060 -> 192.168.38.211:5060
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.38.211:5060;branch=z9hG4bK1772658464-104782582
From: "M.Phone" <sip:5000@192.168.38.211>;tag=0_1772658464-104782583
To: <sip:245000@192.168.38.210>;tag=55d5a1dbe225360e
Call-ID: 1772658464-104782581
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

82975368mS SIP Tx: TCP 192.168.38.210:5060 -> 192.168.38.211:5060
SIP/2.0 404 Not Found
Via: SIP/2.0/TCP 192.168.38.211:5060;branch=z9hG4bK1772658464-104782582
From: "M.Phone" <sip:5000@192.168.38.211>;tag=0_1772658464-104782583
To: <sip:245000@192.168.38.210>;tag=55d5a1dbe225360e
Call-ID: 1772658464-104782581
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Supported: timer
Content-Length: 0

82975387mS SIP Rx: TCP 192.168.38.211:5060 -> 192.168.38.210:5060
ACK sip:245000@192.168.38.210:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.38.211:5060;branch=z9hG4bK1772658464-104782582
Max-Forwards: 70
From: "M.Phone" <sip:5000@192.168.38.211>;tag=0_1772658464-104782583
To: <sip:245000@192.168.38.210>;tag=55d5a1dbe225360e
Call-ID: 1772658464-104782581
CSeq: 1 ACK
Contact: "M.Phone" <sip:5000@192.168.38.211:5060;transport=tcp>
Content-Length: 0

RE: Digit Manipulation IPO

I suspect your issue is within SIP URI. You need a URI set to */*/* in order for call to use ICR.

Mike Forrence
www.goteamvox.com

RE: Digit Manipulation IPO

You need a *** URI to push the calls to the ICR, otherwise it only looks at URIs to route calls smile

RE: Digit Manipulation IPO

(OP)
Guys,

Thanks you very much that worked. Never set up SIP trunk on IPO before kinda makes sense now :)

Have a good weekend both much appreciated!

Cheers,
Chris

RE: Digit Manipulation IPO

Damn it, simultaneous posts smile

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close