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Personal (Agent) greetings?

Personal (Agent) greetings?

(OP)
I have been asked to implement the personal agent greeting before the Agent's answer ("It's answering the agent number xyz..."), I haven't found a way to do that, any idea?
IPOCC 9.1

RE: Personal (Agent) greetings?

IPOCC doesn't have that feature, you could play a message before it starts to ring on an agent but not the same thing.

"Trying is the first step to failure..." - Homer

RE: Personal (Agent) greetings?

(OP)
Ok,, thank you

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