INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Jobs from Indeed

9.0.12 Analog Line Appearance IDs

9.0.12 Analog Line Appearance IDs

(OP)
I was on site for a customer today and performed a format/re-create on their SD card and updated them from 9.0.6 -> 9.0.12.

I got the system back online and performed test calls. At one point I was using 4 simultaneous lines to test rollover.

We got a call later that the one person who has their own dedicated analog number wasn't receiving calls and could not dial out. We launched manager and found that all the analog trunk line appearance IDs were blank. We put 701 in the first trunk and when we went to the next one, it also had 701. Any number we input for any of the analog trunks copies itself to all the other trunks.

Now, I copied the config to another PC off-site and opened it in manager(10.0.0.2) and it was doing the same thing. When I opened the backup config we saved the IDs were there and all was good. I copied the config to the customers PC and opened it in manager so that I could push it to the control unit. When I checked the line IDs, they were blank again.

If I try to change the group ID it does the same thing...applying to all the trunks.

Has anyone had this happen or know why this might be happening?

Programming should make you feel like god. But it doesn't because there are rules.

RE: 9.0.12 Analog Line Appearance IDs

(OP)
I seemed to be a bad install of Manager. Reinstalled 9.0.12, pushed backup config, problem solved.

Programming should make you feel like god. But it doesn't because there are rules.

RE: 9.0.12 Analog Line Appearance IDs

Star for the fix and answer

RE: 9.0.12 Analog Line Appearance IDs

Line apperance keys are still a bad idea
this would have been a better instalation form day 1 if you had correctly configured the outgoing & iincomming group id's.


Do things on the cheap & it will cost you dear

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close