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UC Module Issue - handsets rebooting

UC Module Issue - handsets rebooting

(OP)
I have recently installed UC module on a customers IP500 9.1.

Since we have done this some of their 9620 handsets have randomly been rebooting has anyone else experienced this or have any ideas what could be causing this?

TIA,

James G
Avaya IP Office Engineer

RE: UC Module Issue - handsets rebooting

IP address conflict?

RE: UC Module Issue - handsets rebooting

2
Did you left the DHCP service running on the UCM?

RE: UC Module Issue - handsets rebooting

Intrigrant is right.
Discover the IP address in Manager and turn it off.
I think it may have been Derfloh who discovered this. Or at least told it to me.

Gunpoint 132 and Bush.Cover's code three

RE: UC Module Issue - handsets rebooting

(OP)
Please could someone let me know where to do this? I have looked all over manager and cant find it.

I have also gone into the settings of the UC module and seen that DHCP is turned off.

Many Thanks,

James Garland
Avaya IP Office Engineer http://www.intouchcomms.co.uk and http://www.ipofficestore.co.uk

RE: UC Module Issue - handsets rebooting

No, log in with manager to the ip address of the UC MODULE, NOT THE IP OFFICE



Hope this helps.

Gunpoint 132 and Bush.Cover's code three

RE: UC Module Issue - handsets rebooting

* given to Intrigrant - I would probably have missed that.


Do things on the cheap & it will cost you dear

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