I am installing a Partner ACS R3 processor that has been upgraded to R6. I have a single line phone on extension 12 that I want to be able to dial 9 for an outside line. I have it set up now to give an intercom dial tone when off hook. When I go off hook and dial 9 I get what sounds like a busy signal from the partner processor. The outside lines are not in use when I get this busy signal. What do I need to do in programming to allow this single line phone to be able to get an outside line by dialing 9?
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