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IP office and older legacy Nortel sets

IP office and older legacy Nortel sets

(OP)
Hello,

We are looking to upgrade to IP Office this summer and wanted to know if you can use these older Nortel sets on IP Office


3904 release 1 and 3
1120E IP sets
i2002 "Polycom" IP Conference phone

I thought I seen that you can use the 3904 sets with either an extra module and/or software update



Thank you,

Chris

RE: IP office and older legacy Nortel sets

You can use T/M series Norstar/BCM sets, 1120/1140 and 1220/1230 sets on IPO. No i200X phones, including the 2033 conference phone are supported on IPO. None of the Meridian 1/CS1K sets are supported on IPO either.

RE: IP office and older legacy Nortel sets

(OP)
Thank you for the quick reply

RE: IP office and older legacy Nortel sets

Not all of the M-Series sets are supported. Easiest way to tell is to use the Contrast adjustment feature on the phones. If the phone only provides 4 levels of contrast adjustment then it is a non-supported phone on the IP Office. If you get 9 contrast levels you are good to go.

RE: IP office and older legacy Nortel sets


My advice, even if you had M or T serie's and wanted to migrate to the IPO with Nortel sets, don't do it.
Your customer will thank you for that.

My two cents.

RE: IP office and older legacy Nortel sets

How many people change all the PCs in the office and insist on keeping the old CRT monitors and then think it was a good idea? It's the same thing, those old handsets are crap and were "dated" 10 years ago, never mind now smile

RE: IP office and older legacy Nortel sets

(OP)
Thank you for the replies


Chris

RE: IP office and older legacy Nortel sets

Nortel4Ever
that is a great tip.
Have some pink for that. I will try and get that to our sales people so that the sell newer phones for the older, non-supported phones because we get a lot of customers that want to keep their old Nortel phones and then move gradually over to the Avaya's.

M and T series I don't even find so bad but the 1100 and 1200 series are just a nuisance because they lose so much functionality that they can no longer be called a good phone because my cordless Panasonic at home has better features than they do after running SIP software.

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

RE: IP office and older legacy Nortel sets

If you still want to keep M/T sets, be careful, not all releases of the phones are supported.

RE: IP office and older legacy Nortel sets

I am shocked, I plugged a set in with a date code of 1989 and it worked on my IP Office, strange.

Joseph Sus Jr. Nortel Emetrotel Consultant
www.joetheucxguy.com

RE: IP office and older legacy Nortel sets

Quote (RLSbutton)

I am shocked, I plugged a set in with a date code of 1989 and it worked on my IP Office, strange.

Just remember that "works" and "supported" are two different concepts. That said, I have yet to run into a "regular" Norstar phone that didn't adequately work for the situation.

Mike Forrence
www.goteamvox.com

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