Our Retail store has a BCM 50 running version 1.00.2.04.j, Main offices has a BCM 400 running 4.0.2.03a. They are connected via a IPSEC VPN. In the past after hours calls coming in to the retail store were routing in some way to the BCM 400 as the BCM 50 has no VM capabilities on it, all was setup by the installer/programmer 10+ years ago and had been working quite well until 6 month ago or so.. At some point this ceased to function and I can't figure out how to get it back working. When I look at the BCM monitor it appears that calls are going to an extension but that extension is outside our normal range so even though I have set a mailbox up it doesn't want to answer.
What might I be missing?
Red Flag Submitted
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