INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

cannot answer doorphone from an alerted deskphone

cannot answer doorphone from an alerted deskphone

(OP)
am i incorrect in assuming that you should be able to talk back to an avaya doorphone after you answer it from a deskphone? when the doorphone button is pressed, the assigned exts are alerted, but only once. looks like that part is correct. when the alerted phone is picked up, you cannot talk between the two devices. is this correct, or do i possibly have a bad device?
have never worked with one of these before.

thanks,tim

RE: cannot answer doorphone from an alerted deskphone

You should be able to talk back. What kind of door phone? The Viking door phones have a speaker volume as well as a volume for listening that you need to take the cover off the see/increase. I have had units come out with them turned all the way down so you couldn't hear. That could be the issue.

RE: cannot answer doorphone from an alerted deskphone

(OP)
this is an Avaya branded model. has been in place for some time I assume. new owners powered system off by accident was reason I got a call. system did not seem to loose any programming, so I cant see that being an issue. I did take the unit off the wall and turn the volumes up on it...didn't seem to make any difference.

RE: cannot answer doorphone from an alerted deskphone

I would plug a single line set into the analog port the door phone is using and go off-hook. See if when they answer if you can talk. If it works, you have a bad door phone.

RE: cannot answer doorphone from an alerted deskphone

The Avaya branded door phone is a rebadged Bogen. They can, and do, go bad after a while, especially if located outside.

My Church has 2 two units mounted externally and they have failed so many times that I'm thinking about replacing them with SLTs mounted inside of enclosures.

I love2 "FEATURE 00"
http://dexman.webs.com/

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close