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Strip 9 on incoming calls CUCM 10.5

Strip 9 on incoming calls CUCM 10.5

(OP)
Users didn't want to edit the dial for an outbound call so I added a transformation pattern. Now when calls come in, I see 91XXXXXXX. They don't want to see the 9. I'm unsure of how to strip the 9.

Any suggestions?

RE: Strip 9 on incoming calls CUCM 10.5

You could try it on the System Parameter Incoming Calling Party National Number Prefix. I do not know if it shows it on the incoming call or not though.

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RE: Strip 9 on incoming calls CUCM 10.5

(OP)
Putting the 9 in the service parameters (advanced) worked fine for missed calls (which is not recommended). Now users see calls on the phones displayed as 916045551212. I would like the display to show 1604xxxxxxx on an incoming call. I have 1/2 accomplished (the missed calls) but the inbound transformation I can't seem to get.

So I believe I need 2 transformation patterns, one that inserts the 9 (on the missed calls page) and one that strips the 9 on incoming calls. I know the HOW of doing the transformation patterns, it's WHERE to apply those patterns.

RE: Strip 9 on incoming calls CUCM 10.5

It might a good idea to also check the voice translation rules in the router? Perhaps there is a rule that is applying the 9 before it reaches the CM.

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