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IPOCC License

IPOCC License

(OP)
I have an IPO500 control unit IPO R9 ESSNTL ED ADI LIC.

I want to implement 5 Agents With 2 supervisor and IPOCC .
What licenses we need to meet this requirements?

thank you

RE: IPOCC License

You'll need a IPOCC Base IP500 license and then you buy the nummber of agents and supervisors you need.
If you want recording you'll need Preffered Edition on IPO.

"Trying is the first step to failure..." - Homer

RE: IPOCC License

Don't forget one Avaya IP Endpoint license and a CTI link pro license if not currently available.

RE: IPOCC License

You get those when you order the Base license.

"Trying is the first step to failure..." - Homer

RE: IPOCC License

As well as one Voicemail channel per agent license.

"Trying is the first step to failure..." - Homer

RE: IPOCC License

(OP)
Please Why Voicemail channel per agent license ?

I need only agent reporting and supervisor.

RE: IPOCC License

For recording

"Trying is the first step to failure..." - Homer

RE: IPOCC License

(OP)
I don't need recording.



RE: IPOCC License

Well, don't use it, you'll still get the license for every agent license.

"Trying is the first step to failure..." - Homer

RE: IPOCC License

Costs exactly 0.01$ each...

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