Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.


Aloha Radiant KDS Shows up on screen but no items appear

Aloha Radiant KDS Shows up on screen but no items appear


I have a store that wanted an additional KDS installed to be displayed for their EXPO line.
I installed the hardware and changed the Hardware ID to 2. The previous one that is working is 1. I the created an additional Video controller with HW id of 2. I also went into the bin folder and loaded the Rad Video.exe to add it to the list of available controllers.

The screen appears to have all the small boxes, but when they go to enter an item in no items show up on the screen.

I created a separate video queue as well and still nothing. I am unsure why items are not being displayed. Can someone provide assistance?

Thank you!

RE: Aloha Radiant KDS Shows up on screen but no items appear

Also another thing to mention is that I made sure on both terminals it is set for Rad Videos=1,2 previous it only had =1.

RE: Aloha Radiant KDS Shows up on screen but no items appear

What ever became of this? Was NCR able to provide solution or were we right in our phone call, that only one bump bar can bump an item from a screen?

An Aloha POS 3rd Party support Solution company.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close