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3904 Message waiting Light

3904 Message waiting Light

(OP)
I have a user who tells me the message waiting light does not come on when she has a voicemail. There are two numbers associated with this phone and she states that there is no indication which is ringing when the phone rings.
REQ:
REQ PRT
TYPE:
TYPE TNB
TN 16 0 4 6
DATE
PAGE
DES

DES AK102A
TN 016 0 04 06 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 8888
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 74
SCI 0
SSU 0000
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD AAD IMD XHD IRA NID OLA VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCA
CPFA CPTA ABDA CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD VMSA
CPND_LANG ENG
RCO 0
HUNT 8888
LHK 0
OHID 0
FSVC 1
LPK 0
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4507 0 MARP
CPND
NAME CASHIER
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 4136 0
CPND
NAME CASHIER WINDOW
XPLN 14
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 ADL 16
04 ADL 16
05 ADL 16
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 8888
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 13 DEC 2016
Thanks for your help
Jeff

RE: 3904 Message waiting Light

Check in voicemail if DN 4507 or 4136 mailbox is set to leave an indication at that particular DN?.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.com

RE: 3904 Message waiting Light

(OP)
I got it taken care of The phone itself was malfuntioning

RE: 3904 Message waiting Light

You can also use the XMWK feature in order to determine which DN has a voice mail. LD 11 CLS - LMPX KEY XX XMWK AAAA BBBB. AAAA Message waiting DN. BBBB Mailbox DN. XX Key Number.

RE: 3904 Message waiting Light

Before throwing away the phone you replaced, you should check the firmware on the phone itself.
Working from home, so I don't have the latest revision, will post later.

A Tek-Tip Lover

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