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Payment Details extraction error

Payment Details extraction error

(OP)


Payment details extraction error.

see attached file for your reference.


thank you in advance.

Damon

RE: Payment Details extraction error

Last time I ran into this is was a corrupted .ini file in New Data. Do you see a payment.ini or something similar in New Data?

RE: Payment Details extraction error

(OP)
thank you for your replied, I already checked the newdata but i've never seen any type of payment name.
any idea?

thank you...

RE: Payment Details extraction error

Hit the details button before running report. It should create a new .rpt file to rn that report.

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
HEllo!

May i know where exactly is the details button located.

thanks

RE: Payment Details extraction error



from here.
remember to save

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)



Hi!

the settings button is grayed out.

thank you...

RE: Payment Details extraction error

Close Aloha manager
Open Aloha manager
go to payment report
See if option is available now.

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
thanks, but still grayed out....

RE: Payment Details extraction error

Your BOH security level isn't high enough or it would be available. What role are you in this site Damon? Is there somebody with higher access that you can get you access.

RE: Payment Details extraction error

(OP)
Hi I have a new found error "Reading system parameters during connecting to POS server, and it goes down after 10 seconds".

please help me thank you guys.

RE: Payment Details extraction error

Refresh data again. Your first refresh did not copy all files correctly or call me to fix both this and your edc issue

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
I need help on upgrading my aloha 5.3 to version 12.3 do you have any documentations, procedure, what are the requirements and prerequisites. Note that my os is stil w

please help thank you,

RE: Payment Details extraction error

It's not as easy as you'd like it to be. You first have to uninstall the original EDC then install version 7 then you can upgrade to 12

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
Windows 7 version? May i ask if the aloha 5.3 is compatible to windows 7?

RE: Payment Details extraction error

Yes it is, but it must be the 32bit version and not the 64 bit. It can be installed, but much easier to copy, register the dlls and add the needed environmental variables manually.

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
May i know how do i register the environments,thank you.

RE: Payment Details extraction error

From the desktop, right click the Computer icon.
Choose Properties from the context menu.
Click the Advanced system settings link.
Click Environment Variables. ...
In the Edit System Variable (or New System Variable) window, specify the value of the PATH environment variable.

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.

RE: Payment Details extraction error

(OP)
Guys, please help.




may I know how do i disable print button on my aloha 5.3.


thank you so much!

RE: Payment Details extraction error

Tax Exempt is located
Maintence
menu
Store Settings
Security
Check box Disable Tax Exempt

As for the print at the top, I will defer to someone else

AlohaRoss
www.needaholahelp.com
An Aloha POS 3rd Party support Solution company.
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