We switched voice providers earlier this year and that reset our phone system. On our main console with is using the 4424LD+ phone, when an incoming call comes in, it used to just show what trunk number the call was on and the operator would tell us to pick up on that trunk (say 805). Now with the change over, the caller ID shows (name of incoming caller) and she has to use the next button to display what trunk number the call came in on. Is there a way to disable the caller ID for just that main console to where it just shows the trunk number the call came in on like it used to?
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