INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

(OP)
We switched voice providers earlier this year and that reset our phone system. On our main console with is using the 4424LD+ phone, when an incoming call comes in, it used to just show what trunk number the call was on and the operator would tell us to pick up on that trunk (say 805). Now with the change over, the caller ID shows (name of incoming caller) and she has to use the next button to display what trunk number the call came in on. Is there a way to disable the caller ID for just that main console to where it just shows the trunk number the call came in on like it used to?

RE: Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

No - I take it your receptionist is a Diva (like most) and pushing one more button has her panties in a huff. She should be thankful for the Caller ID and really I'm surprised she figured-out the "Next" button.

RE: Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

Wow! WikiTech, glad to see that you're keeping up on your customer service skills!! 3eyes

I don't have a system in front of me to test, but try going under Extensions to the 3rd page, and selecting Display Preference. Try the 3 available settings, Name, Number, and Both to see if any of these change the behaviour of the display.

RE: Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

(OP)
WikiTech, no she is a good receptionist.

Thanks TouchToneTommy!

RE: Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

analog or digital trunks? ask your provider to not send caller id.

42

RE: Disable caller ID on main console 4424LD+ and just show trunk number for incoming call

(OP)
TouchToneTommy, I went in and changed to display the number only and now it shows up the trunk number and the number calling without her having to scroll to the next page of the display to get the trunk number.

Thanks!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close