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I cant make a call for specific numbers

I cant make a call for specific numbers

(OP)
Hello everyone,

we facing problem that ,we cannot make a call for the specific numbers

I will give example to understand me:
in my region there is spacial number for police(999),and ministry of interior (11991)....etc, we are not able to a call this numbers

form the landline, but its working fine if a call from my cell phone.


Thanks

RE: I cant make a call for specific numbers

activenew, do you mean you cannot call from an extension of your MD110 to these numbers?
Can you call from an operator console?
Are you in KSA?

RE: I cant make a call for specific numbers

(OP)
Yes, cannot call from ext to these numbers
I did not try from an operator.

I will try when reach my office, and i will feedback the result.

Thanks

RE: I cant make a call for specific numbers

(OP)
Yes, when a calling these numbers from the operation set working well.

when connected phone directly to MDF , i am able to a call these numbers.

What should to do to solve this issue?

I think the problem internally not from the service provider .

Thanks

RE: I cant make a call for specific numbers

Dialling of specific numbers from extensions is performed by call discrimination. NACDS and category relations allow numbers to be dialled or barred from extension users. You can print your call discrimination settings with NADAP:NUMTYP=CD;

RE: I cant make a call for specific numbers

(OP)

Thank you very much.

RE: I cant make a call for specific numbers

(OP)

< NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3

If you want to change from cat4 CAT3.

Thanks

RE: I cant make a call for specific numbers

You have a restriction on 9 (public access code?) to allow only Cat 3 and 4 to dial 900 to 907.
If you wany any extension to dial 999 you must add this in by using NACDS:NUM=999,CDCAT=1&&4;
If your question about cat4 and cat3 refers to your access to 900&&907 to remove CAT 3 do
NACDR:NUM=900&&907,CDCAT=3;

I hope that helps.

RE: I cant make a call for specific numbers

Hi

They are not extension CATs they are call discrimination categories. Look in the TRAF extension categories for digits 3&4 for day discrimination. e.g. Digital:

KSDDP:DIR=xxxx; shows CAT 5
EXCCP:CAT=5; shows dig 3&4 = 03 in the TRAF
3 is the call discrimination category for this extension
to change the category
KSCAC:DIR=XXXX,CAT=4;

best parnum

RE: I cant make a call for specific numbers

Thanks parnum, I was aware of that but I did not make that clear in my reply.

RE: I cant make a call for specific numbers

(OP)


Thanks parnum and himdp for support,

I have changed my ext to CAT4 , after made this change i am able to dial (900)

My question is ,I want allow ext with cat3&4 to dial these numbers(999,907,19911,900,909)

is possible to assign specific Ext to dial theses numbers(999,19911,907,900,909)

I forget to paste all command result :
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3
91 5
92 4 3 2
93 4 3 2
94 4 3 2
95 4 3 2
96 4 3 2
97 4
98 4 3 2
9900 4
9901 4
9902 4 3 2
9903 4 3 2
9904 4 3 2
9905 4 3 2
9906 4 3 2
9907 4 3 2
9908 4 3 2
9909 4 3 2
991 4 3 2
992 4 3 2
993 4 3 2
994 4 3 2
995 4 3 2
9961 4 3 2
9962 4 3 2
9963 4 3 2
997 4 3 2
998 4 3 2
9997 4 3 2 1
9998 4 3 2 1
9999 4 3 2 1

Thanks

RE: I cant make a call for specific numbers

(OP)


Also i have ran this command (NACDS:NUM=900,CDCAT=3;) ,but still all exts with CAT3 cannot dial 900

is this command (NACDR:NUM=900,CDCAT=3;) if run it,it will remove the above command(NACDS:NUM=900,CDCAT=3;) or Not

RE: I cant make a call for specific numbers

(OP)

< NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4 3
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3
909 3
91 5
92 4 3 2
93 4 3 2
94 4 3 2
95 4 3 2
96 4 3 2
97 4
98 4 3 2
9900 4
9901 4
9902 4 3 2
9903 4 3 2
9904 4 3 2
9905 4 3 2
9906 4 3 2
9907 4 3 2
9908 4 3 2
9909 4 3 2
991 4 3 2
992 4 3 2
993 4 3 2
994 4 3 2
995 4 3 2
9961 4 3 2
9962 4 3 2
9963 4 3 2
997 4 3 2
998 4 3 2
9997 4 3 2 1
9998 4 3 2 1
9999 4 3 2 1
END

i have allow all ext with cat3 to dial (900) as shown above , but still not working.
please advise me?


Thanks

RE: I cant make a call for specific numbers

please show the actual category data from the extensions you are testing with.

So provide these printout(s)
// digital extension
KSCAP:DIR=X;
// analog extension
EXCAP:DIR=X;

/Daddy

-----------------------------------------------------
Helping people is my job...

RE: I cant make a call for specific numbers

(OP)

thanks whosrdaddy for response,

<EXCAP:DIR=1119;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00030315 0200120100 000131000 000001 0 000000000 0

<kscaP:DIR=1146;
KEY SYSTEM CATEGORY PRINT
DIR TRAF SERV CDIV ROC ITYPE TRM ADC LANG BSEC
1146 00030315 0200120100 000131000 000001 28 3 00000000000000 F 0

END

RE: I cant make a call for specific numbers

(OP)


any idea please?

RE: I cant make a call for specific numbers

(OP)


I want to allow ETXs with CAT3&4 to dial(900,19911), because i am added my ext to cat4
EXCAP:DIR=1119;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00040415 0200120100 000131000 000001 0 000000000 0

after made this change i can dial (900) but still cannot dial(19911)

Based on the command result above (NADAP:NUMPTY=CD;) What should be done to achieve this?


thank you very much

RE: I cant make a call for specific numbers

what is 19 / 199 / 1991 / 19911 in your system? Do you have an ED in this range
(Assume it is external?)

RE: I cant make a call for specific numbers

(OP)

Thanks parnum,

This is External.

RE: I cant make a call for specific numbers

NADAP:NUMTYP=ED;
NADAP:NUMTYP=LC;
RODDP:DEST=ALL;

RE: I cant make a call for specific numbers

(OP)


Please check result of commands:
<NADAP:NUMTYP=ED;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES
EXTERNAL DESTINATION CODE 9

<NADAP:NUMTYP=LC;
NUMBER ANALYSIS DATA
TYPE OF SERIES NUMBER SERIES

END

<RODDP:DEST=ALL;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
9 1 000500000000025000000000000 0 2 0

END

RE: I cant make a call for specific numbers

Hi

You don't have an external destination code starting with 1 so it's internal dialling? what are you trying to do with this number?

best parnum

RE: I cant make a call for specific numbers

(OP)


This numbers Local companies services in my area

for example : (900) The telecom service provider,(19911) for ministry of labor ......

I want dial this numbers from Ext, how can do that?

Thanks

RE: I cant make a call for specific numbers

Hi,
what exactly are you dialling, if you want to reach the Telecom Service Provider 900 ??
Please note : 9 (Destination) is not send out, only the Digits after Destination 9.
are you dialling 900 from your phone or are you dialling 9900 (Destination 9 and the telecon Service Provider number 900)
If you are dailling 9900, you can only dial this number only with CDCAT 4, not with CDCAT 3.
If you are dialling the ministry of Labor, do you dial 919911 ?? (This is only allowed for CDCAT 5 (take a look to the last printout of "NADAP:NUMTYP=CD;"

best regards,
Norbert

RE: I cant make a call for specific numbers

(OP)


I am dial 9 then dial 900 , i able to reach this service when change ext category to CAT4, i want allow also ext with cat3 to dial this number(900).

As for This number (19911) We can not call this service, even if it has to change the category to the CAT 5(dial 9 then No(19911)

<excac:DIR=1119,CAT=5;
EXECUTED

<excap:DIR=1119;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00000000 0000000000 000000000 000001 0 000000000 0

Thanks

RE: I cant make a call for specific numbers

TRAF dig 3+4 = 00 for CAT 5 so you can't dial 91, look at the CD table and you can see you must have TRAF 3+4=05 to dial 91.

Do you understand how this works from my previous post?

< NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
91 5

EXCCP:CAT=5;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00000000 0000000000 000000000 000001 0 000000000 0


best parnum

RE: I cant make a call for specific numbers

Hi,
stop, CDCAT belongs to the NADAP, this ist not the CAT of the Extension.

NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
900 4 3
91 5

<EXCAP:DIR=1119;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00030315 0200120100 000131000 000001 0 000000000 0
Take a look to the TRAF-Parameter of the extension.
e.G. 00030315 D3/D4 (03)(if your System is Night.switched) and D5/D6 (03) (is your System is day-switched)
This 03 Shows to the CDCAT of NADAP.
In our example : 900 can be dialled from extensions, where the TRAF-Prameter Shows 03 onD3/D4 and D5/D6 (00030315)or 04 onD3/D4 and D5/D6 (00040415)
91 cann only be dialled from Extensions, wher the TRAF Parameter Shows 05 onD3/D4 and D5/D6 0050515

Yor CAT 5 of Extension 1119 is not allowed to dial 9900 or 919911.

bestregards,
Norbert

RE: I cant make a call for specific numbers


^^ you're right, 03/04 is night, 05/06 is day.

Many years since I had to look at day one of the MD110 training course LOL

RE: I cant make a call for specific numbers

(OP)
Thanks for clarify this point ,

the question now , what should I do dial (19911),there is any possibility do do this?

Or there is no way to dial that number from my system.

Thanks

RE: I cant make a call for specific numbers

There are two ways:
1.) modify the NADAP: and allow also the dialling of 91 Extension, who have 03 r 04 in the TRAF-Parameter
< NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
..
91 5
--> NACDS:NUM=91,CDCAT=3;
--> NACDS:NUM=91,CDCAT=4;
2.) create a CAT , where the TRAF Parameter has 00050515.
Make a printout of all CAT with :
--> EXCCP:CAT=ALL;
maybe there already exist a CAT with 0505 in the TRAF-parameter on D3/D4 and D5/D6.

P.S. if you Change TRAF to 00151515 (means fully open no restrictions with CDCAT in the NADAP)

RE: I cant make a call for specific numbers

(OP)


<exccp:cat=all;
EXTENSION CATEGORY CODE
CAT TRAF SERV CDIV ROC
0 00000000 0000000000 000000000 000001
1 00010115 0200120100 000131000 000001
2 00020215 0200120100 000131000 000001
3 00030315 0200120100 000131000 000001
4 00040415 0200120100 000131000 000001
5 00000000 0000000000 000000000 000001
6 00000000 0000000000 000000000 000001
7 00000000 0000000000 000000000 000001
8 00000000 0000000000 000000000 000001
9 00000000 0000000000 000000000 000001
10 00000000 0000000000 000000000 000001
11 00010115 0202120700 000131000 000001
12 00020215 0202120700 000131000 000001
13 00030315 0202120700 000131000 000001
14 00040415 0202120700 000131000 000001
15 03151515 0202120700 000131000 000001
16 00000000 0000000000 000000000 000001
17 00000000 0000000000 000000000 000001
18 00000000 0000000000 000000000 000001
19 00000000 0000000000 000000000 000001
20 00000000 0000000000 000000000 000001
21 00000000 0000000000 000000000 000001
22 00000000 0000000000 000000000 000001
23 00000000 0000000000 000000000 000001
24 00000000 0000000000 000000000 000001
25 00000000 0000000000 000000000 000001
26 00000000 0000000000 000000000 000001
27 00000000 0000000000 000000000 000001
28 00000000 0000000000 000000000 000001
29 00000000 0000000000 000000000 000001
30 00000000 0000000000 000000000 000001
31 00000000 0000000000 000000000 000001
32 00000000 0000000000 000000000 000001
33 00000000 0000000000 000000000 000001
34 00000000 0000000000 000000000 000001
35 00000000 0000000000 000000000 000001
36 00000000 0000000000 000000000 000001
37 00000000 0000000000 000000000 000001
38 00000000 0000000000 000000000 000001
39 00000000 0000000000 000000000 000001
40 00000000 0000000000 000000000 000001
41 00000000 0000000000 000000000 000001
42 00000000 0000000000 000000000 000001
43 00000000 0000000000 000000000 000001
44 00000000 0000000000 000000000 000001
45 00000000 0000000000 000000000 000001
46 00000000 0000000000 000000000 000001
47 00000000 0000000000 000000000 000001
48 00000000 0000000000 000000000 000001
49 00000000 0000000000 000000000 000001
50 00000000 0000000000 000000000 000001
51 00000000 0000000000 000000000 000001
52 00000000 0000000000 000000000 000001
53 00000000 0000000000 000000000 000001
54 00000000 0000000000 000000000 000001
55 00000000 0000000000 000000000 000001
56 00000000 0000000000 000000000 000001
57 00000000 0000000000 000000000 000001
58 00000000 0000000000 000000000 000001
59 00000000 0000000000 000000000 000001
60 00000000 0000000000 000000000 000001
61 00000000 0000000000 000000000 000001
62 00000000 0000000000 000000000 000001
63 00151515 0002120700 000150000 000001

DEFAULT CATEGORY CODE FOR AUTHORIZATION CODE IS 04



RE: I cant make a call for specific numbers

OK,
you don`t have a CAT TRAF 00050515, so I propose to allow the dialling of "91..." in the NADAP

NACDS:NUM=91,CDCAT=3;
NACDS:NUM=91,CDCAT=4;

NACDR:NUM=91,cdcat=5; (this entry is not needed, this is only for confusion smile

best regards,
Norbert

RE: I cant make a call for specific numbers

Agreed snor. Incidentally, even if there were a CAT with CDCAT 05 it would be fairly useless ad 91 would be the only number able to be dialled wink

RE: I cant make a call for specific numbers

(OP)


i have executed both command , but still cannot dial 91&900
please check the result below:

<NADAP:NUMTYP=CD;
NUMBER ANALYSIS DATA
CALL DISCRIMINATION DATA
EXTERNAL/INTERNAL NUMBER CAT
0 4 3 2 1
1 4 3 2 1
2 4 3 2 1
3 4 3 2 1
4 4 3 2 1
5 4 3 2 1
6 4 3 2 1
7 4 3 2 1
8 4 3 2 1
900 4 3
901 4 3
902 4 3
903 4 3
904 4 3
905 4 3
906 4 3
907 4 3
909 3
91 5 4 3
92 4 3 2
93 4 3 2
94 4 3 2
95 4 3 2
96 4 3 2
97 4
98 4 3 2
9900 4
9901 4
9902 4 3 2
9903 4 3 2
9904 4 3 2
9905 4 3 2
9906 4 3 2
9907 4 3 2
9908 4 3 2
9909 4 3 2
991 4 3 2
992 4 3 2
993 4 3 2
994 4 3 2
995 4 3 2
9961 4 3 2
9962 4 3 2
9963 4 3 2
997 4 3 2
998 4 3 2
9997 4 3 2 1
9998 4 3 2 1
9999 4 3 2 1


Thanks for your support

RE: I cant make a call for specific numbers

Hi,
you wrote in the past :
is possible to assign specific Ext to dial theses numbers(999,19911,907,900,909)

please take care, that you have to dial the Destination "9" in front of this numbers.

So, in the NADAP the numbers 9999, 91, 9907, 9900 and 9909 must be allowed for CDCAT 3 and 4.

"but still cannot dial 91&900" --> 991 and 9900
NADAP :
9900 4 --> this should work for extensions with CAT 4 (TRAF 00040415 but not for extensions with CAT 3 (TRAF 00030315)
991 4 3 2 --> this should work for extensions (with CAT 2 , CAT 3 and CAT4)

Have you tried the dialling of this number from Extension 1119 ? Do this Extension still have the CAT 5 like it was changed before ?? (25 Oct 16 11:21)

do following :
EXCAC:DIR=1119,CAT=3;
NACDS:NUM=9900,CDCAT=3;

and test dialling of this Numbers (991 and 9900) again

RE: I cant make a call for specific numbers

(OP)
Thank you all for the help.

RE: I cant make a call for specific numbers

(OP)


I cant see last reply

RE: I cant make a call for specific numbers

(OP)
Any idea please

To allow ext to dial 19911

Thanks

RE: I cant make a call for specific numbers

so may be is better you go to a Mitel course or read the aLEX....

RE: I cant make a call for specific numbers

Hi activenew, it seems that some posts have been lost. The last I remember was snor or parnum asking you what you actually dial from the extension. Is it 19911 or 919911?

RE: I cant make a call for specific numbers

I asked that. It is a point though that the process of number analysis is explained more than once in this post, you should be able to work out what to do by now instead of asking for every change you want to make?

Best parnum

RE: I cant make a call for specific numbers

(OP)

I've done everything you suggest me.

Thanks for your help, I think this page was created to help people and sharing experiences.
As I mentioned earlier this is not my field I have entered this field because of some circumstances.
So I consider this forum as a rescue me, to get information from experience persons.
I try as much as possible to implement the demands of users.

anyway thanks for anyone helped me.

Thanks again.


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