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External Call Forward - Call Drops

External Call Forward - Call Drops

(OP)
Hello,

I've got an odd one where people forward their desk phone to an outside number like a cell phone. The forward works but as soon as it rings the cell phone the cell only rings once then drops the call while the person who placed the call thinks it's still working because it just rings. I know this a CM issue because we have had this issue before but I'm suffering from CRS. Anyone come across this before or ideas what I should check? Thanks CUCM 10.5

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