INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

VoiceMail Delivered Late!!!

VoiceMail Delivered Late!!!

(OP)
Greetings to all. I have a customer whose V2.0 Merlin Messaging is taking messages on Friday during business hours and delivering on Monday; even after the users have checked messages on Friday.

Anybody see this?

Thanks/Quaz

RE: VoiceMail Delivered Late!!!

Two things could be happening. The Merlin Messaging uses the last voicemail port to light the message waiting light. If that port is bad or having issues this will delay notification. Test each voicemail port to see if they are working properly. The second thing is that the hard drive might be failing on the unit. This is an old unit and its hard drive has probably been running non-stop for 15 years.

RE: VoiceMail Delivered Late!!!

(OP)
Thank you, Telecomboy. I appreciate the response.


Quaz

RE: VoiceMail Delivered Late!!!

I must disagree....

Here's what we (Avaya Tech Support Engineers) always thought/found was happening:

Caller is listening to a STRING of Voice Mails, and hits POUND to skip one, BUT, they hit POUND TWICE, skipping 2.

Later, when listening the next day, or whenever, they hear the message they accidentally skipped over.

It wasn't delivered late, it was just listened to late.

Betcha' that's the deal.

http://merlinmanswebpage.yolasite.com

RE: VoiceMail Delivered Late!!!

inadequate Touch Tone Receivers (TTR's) or a faulty one. Error logs should point out if you don't have enough.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close