INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

IPOCC Automatic Reporting

IPOCC Automatic Reporting

(OP)
Guys,

Does Avaya IPOCC will not send any Customize configured reports via email if there are no calls handled by that Topic?

As I can see I have configured 6 daily reports for 2 topics but I may receive only 3-4 reports only via email.

Please help.

RE: IPOCC Automatic Reporting

Might be that it doesn't feel the need for sending out empty reports.

What does the Statistics Scheduler log say?

"Trying is the first step to failure..." - Homer

RE: IPOCC Automatic Reporting

(OP)
How i can check Statistics Scheduler log ?

RE: IPOCC Automatic Reporting

from TTrace Console

"Trying is the first step to failure..." - Homer

RE: IPOCC Automatic Reporting

(OP)
I will update you ASAP, Thanks

RE: IPOCC Automatic Reporting

(OP)
from TTrace Console i can see Statistics Scheduler Window but don't see any log there , kindly help .

RE: IPOCC Automatic Reporting

It only has error logging as default, you probably need to enable the ones that end with _DBG to see what's happening when it runs the reports.

"Trying is the first step to failure..." - Homer

RE: IPOCC Automatic Reporting

Did you got this working, i have the samen issue?

RE: IPOCC Automatic Reporting

(OP)
I Still receive only 2-3 reports daily where as I configured 6.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close