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Merlin 820D2 - phone no lights

Merlin 820D2 - phone no lights

(OP)
We have a remote office with a old Merlin 820D2 system and a odd issue. We recently had a vendor replace wiring to a desk that hasn't been used in a while and didn't have a phone in a while. We put a new phone at the desk and it works but has no lights at all. I can move that phone to another desk and it has lights, just not that desk. Any ideas? Phone is a BIS-22D but It doesn't appear to be the issue.

RE: Merlin 820D2 - phone no lights

(OP)
Ill have that checked. Thanks!

RE: Merlin 820D2 - phone no lights

The clear plastic mats that lay on the carpet that the chair rolls on are equipped with shark teeth and destroy tel & Ethernet cables. That's where you'll find your problem. Just replace that (those) cord(s)

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