I work for a small company which still uses the Merlin Legend system with Winspm software. Bare in mind I was given this project and know very little about this system, sorry. So far, I have been successful at programming our phone forward buttons to call local numbers but I am trying to setup forward buttons to be able to call out to long distance numbers. Our transfer buttons and pre programmed auto dial buttons dial out to long distance just fine. But, I press the forward button, type in a 9 to get out of the system and type in a 10 digit number (ex 93126645533) and press the # key. The number saves but is truncated by the last number (ex 9312664553). It looks like it only saves 10 digits and not 11. Therefore it will not dial out. I know there has to be a super simple setting to change that I am not finding. All Merlin phone programming hand books say i should be able to do it if the right authorization has been given. I feel like I have. Any help would be greatly appreciated. I have read some of the forums on here but nothing seems to match my situation exactly. Thanks.
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