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Auto Attendant/Intercom Paging Question

Auto Attendant/Intercom Paging Question

(OP)
Good Morning All,

Please help! I have an Auto Attendant set-up with an option to dial 6 follow by the four digit extension number to transfer to. Users have figured out how to call the AA and transfer in to the Intercom paging system (which is only a 2 digit number) and are saying derogatory remarks on the intercom. How can I block this from happening? I really don't want to remove the vector, because the dial by name is used by many. Any assistance would be greatly appreciated.

RE: Auto Attendant/Intercom Paging Question

More information will be required.
What system is this? What is the paging code? What are the AA dial options?

RE: Auto Attendant/Intercom Paging Question

(OP)
What system is this? S8700
What is the paging code? 30
What are the AA dial options?

01 go to vector 245 @step 1 if Holiday in table 1
02 go to step 22 if time-of-day is all 16:25 to all 07:45
03 go to step 22 if time-of-day is fri 13:25 to mon 07:45
04 wait time 2 secs hearing ringback
05 collect 1 digits after announcement 4300
06 route to number 4230 with cov y if digit = 1
07 route to number xxxx with cov y if digit = 2
08 route to number xxxx with cov y if digit = 3
09 route to number xxxx with cov y if digit = 4
10 route to number xxxx with cov y if digit = 5
11 route to number xxxx with cov y if digit = 7
12 route to number 0 with cov y if digit = 0
13 route to number xxxx with cov y if digit = 6
14 stop

RE: Auto Attendant/Intercom Paging Question

Would it be possible to change the paging code to something like *x, or #x? Then set option 6 to dial the lead digit in your number plan followed by the next 3 digits,(EX:3XXX or 5XXX) so * or # cannot be dialed from the AA.

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