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office

office

(OP)
When trying to open a .DOCX file in Word 2013 I receive the following error message:
“there was an error opening the file.”
What can be causing this to happen?

RE: office

Try to resolve this issue, follow the steps below:
1. Close any applications that are running.
2. Open an elevated command prompt. To do this, click Start , click All Programs , click Accessories , right-clickCommand Prompt , and then click Run as administrator . If you are prompted for an administrator password or for a confirmation, type the password, or click Allow .
3. Type the following:
regsvr32 %SystemRoot%\system32\ole32.dll and then click OK.
4. When you receive the message "DllRegisterServer in ole32.dll succeeded.", click OK:
For more information about this problem see more: Word Fix Toolbox
https://www.fixtoolbox.com/wordfix.html

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