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Cisco Unity Express 8.6.11

Cisco Unity Express 8.6.11

(OP)
We recently had an upgrade on our Cisco Unity Express from 7.0 to 8.6.11.
Mailboxes transferred over and kept all greetings, messages etc but also kept all of the 7.0 settings which seems to be the problem.
7.0 when set up allotted 900 min per mailbox which was far more than was needed.
8.6.11 overall limit per mailbox is to be confirmed but a huge fraction of that.

ISSUE: We cannot add new mailboxes; change PINs etc since the upgrade; there is no space in the system.
The mailbox storage overall limit can be changed but doesn't hold and the individual existing mailboxes limit cannot be resized.

RECOMMENDATION: Is to delete all mailboxes then to add them with 8.6.11 storage limit.

Any thoughts on this; I'm concerned that even with doing the above that we may still not be able to re-add mailboxes.

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