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MAS backups to MSS failing with user id or password error

MAS backups to MSS failing with user id or password error

(OP)
I dont know how long this has been going on. It may have never worked. The backup process has the VMD-Domain login info that works on the MAS but it that correct? Seems like it is logging into the MSS to do the backup. Should it be using a login defined on the MSS? If so where? I found the MAS host setup page but that looks like it is info for the MSS to log into the MAS.

RE: MAS backups to MSS failing with user id or password error

What is your software version ?

A backup runs nightly on the MAS that is backed up the MSS and then the MSS backs all of that up at 3:05 AM or when you set it to backup to DVD or FTP site.

It really depends on your setup but from the MAS you should be able to log on to the MSS and see the shared folders

See file

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: MAS backups to MSS failing with user id or password error

(OP)
Hi Ken,

MM 5.2

I just expanded the date columns in the task scheduler and it has not run in a very long time. The runas field has it using the user id for the MAS. I have reentered the password but it seems like it should be using a user id on the MSS that it is backing up to.



RE: MAS backups to MSS failing with user id or password error

It should use what ever ou use to log into the MAS

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: MAS backups to MSS failing with user id or password error

(OP)
OK I have re-entered the password on both of those tasks. I will have to wait until tomorrow to see if they ran.

Thanks for the quick responses.

RE: MAS backups to MSS failing with user id or password error

Did you look a the file I uploaded ? It shows the screen to enter the info in the MSS

Ken Means

www.tel-is.com
"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: MAS backups to MSS failing with user id or password error

(OP)
Thanks all, It is working now. It must not have ever had the correct login information.

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