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How to access port 25 in router cisco firewall

How to access port 25 in router cisco firewall

(OP)
Hi I have mail server sme work in behind Cisco firewall router 800
this is router Cisco firewall to give me public IP 78.93.244.61
I using this router as gateway 192.168.1.254 to mail server that take ip 192.168.1.4
From one week happen problem i cannot send or receive emails
also when test internet connection in mail server it tell me
test connection failed
i call isp to tell him that firewall close port 25
i use port scanner to 78.93.244.61
it give me
-----------
Starting Nmap 6.00 ( http://nmap.org ) at 2015-11-25 20:13 EET
Initiating Ping Scan at 20:13
Scanning 78.93.244.61 [4 ports]
Completed Ping Scan at 20:13, 0.18s elapsed (1 total hosts)
Initiating SYN Stealth Scan at 20:13
Scanning mserver.altawi.com.sa (78.93.244.61) [100 ports]
Completed SYN Stealth Scan at 20:13, 1.88s elapsed (100 total ports)

[+] Nmap scan report for mserver.altawi.com.sa (78.93.244.61)
Host is up (0.19s latency).
Not shown: 95 closed ports

PORT STATE SERVICE
23/tcp filtered telnet
113/tcp filtered ident
135/tcp filtered msrpc
139/tcp filtered netbios-ssn
445/tcp filtered microsoft-ds


Nmap done: 1 IP address (1 host up) scanned in 2.68 seconds
Raw packets sent: 145 (6.356KB) | Rcvd: 135 (5.547KB)
-------------
as above port 25 is closed
I send the result to company of ISP
it tell me this problem from your local network
all ports is open to router
Can you tell me what i do to solve the problem and open port 25
mail server cannot access the internet because there are firewall found
close port of mail 25
they tell us the problem from our side network
and i told them the problem from your side
can you help me in this and tell me what the problem
and how to solve
i run command netstat -plntu from mail server
it give me

Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 4346/tcpsvd
tcp 0 0 0.0.0.0:515 0.0.0.0:* LISTEN 4426/lpd
tcp 0 0 0.0.0.0:995 0.0.0.0:* LISTEN 4383/tcpsvd
tcp 0 0 0.0.0.0:548 0.0.0.0:* LISTEN 5063/afpd
tcp 0 0 0.0.0.0:389 0.0.0.0:* LISTEN 4543/slapd
tcp 0 0 0.0.0.0:139 0.0.0.0:* LISTEN 4842/smbd
tcp 0 0 0.0.0.0:110 0.0.0.0:* LISTEN 4375/tcpsvd
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 4338/tcpsvd
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 4686/httpd
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN 4628/perl
tcp 0 0 127.0.0.1:980 0.0.0.0:* LISTEN 4667/httpd-admin
tcp 0 0 127.0.0.2:53 0.0.0.0:* LISTEN 4337/dnscache
tcp 0 0 192.168.1.4:53 0.0.0.0:* LISTEN 4308/dnscache
tcp 0 0 192.168.1.4:22 0.0.0.0:* LISTEN 4647/sshd
tcp 0 0 127.0.0.1:3128 0.0.0.0:* LISTEN 4770/squid
tcp 0 0 192.168.1.4:3128 0.0.0.0:* LISTEN 4770/squid
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 4642/perl
tcp 0 0 127.0.0.1:26 0.0.0.0:* LISTEN 3501/perl
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 4686/httpd
tcp 0 0 127.0.0.1:4700 0.0.0.0:* LISTEN 5059/cnid_metad
udp 0 0 0.0.0.0:51968 0.0.0.0:* 4770/squid
udp 0 0 192.168.1.4:137 0.0.0.0:* 4829/nmbd
udp 0 0 0.0.0.0:137 0.0.0.0:* 4829/nmbd
udp 0 0 192.168.1.4:138 0.0.0.0:* 4829/nmbd
udp 0 0 0.0.0.0:138 0.0.0.0:* 4829/nmbd
udp 0 0 0.0.0.0:1812 0.0.0.0:* 4727/radiusd
udp 0 0 0.0.0.0:1813 0.0.0.0:* 4727/radiusd
udp 0 0 127.0.0.1:53 0.0.0.0:* 4414/tinydns
udp 0 0 192.168.1.4:53 0.0.0.0:* 4308/dnscache
udp 0 0 127.0.0.2:53 0.0.0.0:* 4337/dnscache
udp 0 0 0.0.0.0:3130 0.0.0.0:* 4770/squid
udp 0 0 192.168.1.4:3130 0.0.0.0:* 4770/squid
udp 0 0 192.168.1.4:123 0.0.0.0:* 4562/ntpd
udp 0 0 1.1.1.1:123 0.0.0.0:* 4562/ntpd
udp 0 0 127.0.0.1:123 0.0.0.0:* 4562/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 4562/ntpd
What the problem and how to solve


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